I paid for express shipping, where is my order?

Shipping times are noted in addition to production or fulfillment times. Orders that have items marked as On-demand or Pre-Order are subject to specific ship dates found on the product page and will have production timelines that vary. During sale periods, this timeline may be delayed due to order volumes.

Your order will be shipped with XpressPost, FedEx or DHL and once shipped, you will receive a shipping confirmation email with the tracking number. Please allow 24 hours for your tracking number to begin working.

Please note that with all express packages, we are not responsible for any delays regarding weather, transportation, international customs, or situations with the carrier that is out of our control. The timelines provided are estimations based on the carrier information provided.